Speed to Lead for Home Service Businesses
They filled out your form. Then they called someone else.
Every web form and lead-site inquiry gets a personal reply within seconds, so you're the first company they hear back from.
What is speed to lead?
Speed to lead is how fast you respond after someone asks about a job. A homeowner who fills out a form is usually filling out two or three. The first company to reply tends to get the call. Speed to lead automation sends that first reply in seconds, by text and email, and tells you a new lead just came in.
Speed to lead in the software you already run
We connect your website forms and lead sites to the software you already use, so every new inquiry gets a reply and lands where your team already looks.
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A reply in seconds, wherever the lead came from
Your website form, Angi, Thumbtack, Google, Facebook. Leads come in from all of them, and each one sits in a different inbox. Every business gets leads from different places, so we build yours around where your leads really come from.
Replies to every form and lead-site inquiry within seconds, in your words.
Asks the one or two questions you need to quote the job.
Alerts you right away and logs the lead where you'll see it.
How we set up speed to lead
The Blueprint
Sixty minutes on a call, after we've done our homework. Before we talk, and with your OK, we fill out your form the way a customer would and time how long a reply takes. Then we show you where leads are waiting. Want to move faster? A short questionnaire after you book covers the background, so the call goes to fixes. You leave with a written plan, the order we'd build it in, and a fixed price. Free for the first five.
The build
We connect it to your forms, your lead sites, and the software you already pay for, in your accounts, under your business name. We write the replies with you. You approve every message before it goes out.
Switch-on
We turn it on one lead source at a time, not all at once. We watch the first week closely, fix what breaks, and adjust the wording based on who's actually replying.
We watch it
Nothing we build is left running unwatched. Skip monitors it and alerts us, not you. A form that quietly stops sending leads could be thousands of dollars lost.
Won't an instant reply feel like a robot?
It does if it says "Thank you for your inquiry." It doesn't if it sounds like you, mentions what they asked about, and says when you'll call. The reply isn't there to replace your call. It's there so the customer stops looking while they wait for it.
It should sound like you wrote it
We write the replies with you, in your words. You approve them before anything goes out.
It hands off to a person fast
The automatic reply buys you time. It alerts you right away, so the real conversation still happens with you.
Automation isn't here to remove the personal touch.
It's here to make it possible. The business that remembers you is usually just the one with a system behind it.
You're the first to reply, every time
You'll still be on a roof or under a sink when the lead comes in. What changes is that the customer hears back in seconds, not hours. You already paid for that lead. This makes sure it doesn't go to whoever answered first.
Every lead gets a reply while they're still thinking about the job.
No more finding a form submission three days late.
You see where your leads come from and how fast each one got an answer.
See how long your leads wait today
Sixty minutes looking at how you answer new leads today. You leave with a written plan, the build order, and a fixed price, not an estimate.
Speed to lead FAQs
The questions home service owners ask before automating their first reply. If yours isn't here, ask us directly.
Within minutes, and seconds is better. A homeowner asking about a job usually contacts more than one company, and the first to reply tends to get the call. An automatic reply covers the gap until you can pick up the phone.
Usually. If the lead arrives by email, text, or a form, we can catch it and reply. If a source can't connect, we'll tell you in the Blueprint, not after.
Not if it's written well. We write it with you, in your words, and it mentions what the customer asked about. You approve it before it goes live.
It's part of a fixed-price build, and you get the number in your Blueprint before you commit. Monitoring is included, so there's no monthly retainer to us.
Skip watches everything we build and alerts us, not you. Things do break. A password changes, or an app updates. What matters is who finds out first, and it shouldn't be you or your customer.